Hero Fincorp Limited - IPO

Incorporated in 1991, Hero Fincorp Limited is a scaled non-banking financial company (NBFC) offering a diversified suite of financial products catered primarily to the growing retail customer segment and the rapidly formalizing MSME customer segment in India.

The company provides retail, MSME, and CIF loans. Retail loans include vehicle, personal, and mortgage loans. Operating under the recognised and long-standing “Hero” brand, the company benefits from the corporate heritage, strong track record, and reputation of its parent and promoter, Hero MotoCorp Limited.

Business Verticals:

1. Retail Finance
   The company offers the following financial products to retail customers:
• Vehicle Loans: Financing for two-wheelers, including scooters and motorcycles from Hero MotoCorp Limited and electric two-wheelers (E2W) from select brands, as well as used car loans for purchasing or refinancing used cars.
• Personal Loans: This includes loans sourced through partner platforms, Hero Instant Personal Loans (HIPL) available via the company's mobile application and website, open market personal loans sourced through channel partners (such as direct selling agents (DSAs)), and loyalty personal loans for existing customers with an established credit history.
• Mortgage Loans: Provided through the company's housing finance subsidiary, these secured loans cater to self-employed and salaried retail customers for purchasing residential property or land, home construction, renovations, or mortgaging existing property for business or personal needs.
2. MSME Finance
   The company provides financial support to MSME customers through:
• Secured Loans: Loans against property and construction finance.
• Unsecured Loans: Business loans and supply chain finance to assist MSMEs in operations, expansion, asset acquisition, and working capital management.
3. CIF (Corporate & Institutional Finance)
   The company offers secured loans to corporate and institutional customers, including promoters, holding companies, and operating entities of large corporations. A mix of secured and unsecured loans is available.

The company provides unsecured loans in the form of business loans and supply chain finance for MSME customers, as well as unsecured personal loans for retail customers.

As of March 31, 2024, the company's in-house collections team comprises 5,653 employees. This team is supported by approximately 8,313 active field agents from 1,228 outsourced field agencies, outsourced call centres staffed with 545 executives, and 4,257 Hero MotoCorp Limited dealers and sub-dealers.